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Monday, March 8th - by RogueDOC

EA and DICE are still working on getting the kinks out of the server problems. Here is an update the the progress of that.

After optimizations and restarts yesterday, we had been stable across all platforms. Unfortunately, we encountered another outage at approximately 9:30 AM PST today.

-     X360 was severely impacted, and the service is being restarted. It should be back online and we are monitoring closely.
-     PC had an outage, but the service is offline currently and the service is being restarted. It should be back online and we are monitoring closely.  We will then start checking the quality of the customer experience to determine possible next steps.
-     PS3 appeared to have a brief outage, but has quickly recovered and the services is functioning properly at this time.


All teams are actively engaged in diagnosis and remediation. We are adding additional services to alleviate load.  Despite having a major infrastructure in place, the peak traffic this weekend has been huge, 400% higher than any other Battlefield's peak simultaneous users. The teams will continue to monitor the services closely. We sincerely apologize for the inconvenience and will provide further updates on the latest developments as they are relevant.

Lets hope they get it worked out soon. So that everyone can get back into the Battlefield!!

Comments

Shemp on 2010-03-08

WOW imagine that.... EA underestimated the demand......HHHhhhhmmmm that has never happened before, So i can totally understand. WTF seriously, this happens every time they have a release. Maybe they should take the estimates they use and multiply them by 4. Just a thought, since this happens with every Battlefield release! Including 1943.

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